In the hospitality industry, your number-one concern is always your guests’ satisfaction. In addition to your rates, beds, and other basics, here are a few hotel amenities that can be key to creating a comfortable, enjoyable guest experience.
Free Wireless Internet
In today’s world, internet access is practically required at all times. For hotels especially, free wireless internet is an absolute must-have amenity. While some hotels choose to offer special business-class internet for a fee, high-speed internet is now generally affordable enough to provide a quality Wi-Fi connection throughout the premises at no cost.
Kid-Friendly Play Areas and Activities
Traveling with children has its challenges and finding family-friendly amusement at the hotel is sometimes difficult. Make sure that your hotel gives kids appropriate places to play and activities to enjoy. A shallow splash-pad area near the pool, for example, can be a great way to keep small children safely entertained while their parents relax.
Free Gym and/or Fitness Classes
For those who enjoy staying active, having the opportunity to take care of their bodies while away from home is a huge benefit. Provide a dedicated gym space with plenty of well-maintained equipment where guests can get a workout during their stay. If you want to offer something more interactive, offer a varied schedule of complimentary fitness classes like Pilates, kickboxing, or yoga.
A Variety of Convenient In-Room Amenities
Make sure guest rooms are outfitted with the typical comforts of home: refrigerator, microwave, HDTV, desk space, hairdryer, ironing board and iron, etc. To help guests keep their valuables secure during their stay, make sure they have access to hotel room safes.
Not all room-related hotel amenities are truly in-room, of course; if your hotel has its own kitchen or restaurant, you might also consider room service. Guests especially appreciate room service with plenty of availability, especially late at night.
Free Continental Breakfast
Breakfast is the most important meal of the day, they say, and that’s true for your amenities, too! The free continental breakfast is a highly sought-after feature, as it allows guests to get a good meal right away in the morning without having to pay extra at a restaurant. Try to offer a wide variety of foods, including options for those with dietary restrictions.
Other Complimentary Food and Drinks
While minibars and vending machines are okay, offering your guests a few free snacks and beverages is a great way to show exceptional hospitality. The offerings don’t even need to be particularly fancy—bottled water, cookies, and drip coffee can make an average experience into a great one.
Offer Your Guests Comfort and Quality with Products from National Hospitality Supply
At National Hospitality Supply, we offer a great value on everything from electric blackboard signs and bath towels to continental breakfast supplies and brochure holders. With more than 20,000 products, affordable pricing, and decades of customer service experience, we make it easy to outfit all your hotel guest amenities with quality supplies.
Shop online, or call (800) 526-8224 with questions.