8 Hotel Housekeeping Tips and Tricks to Make Sure Your Staff Is Prepared

Part of running a hotel is ensuring guest satisfaction, which primarily comes from the level of customer service you provide AND the cleanliness of your rooms. Rooms that are well-maintained and kept clean are vital for repeat business and great online reviews. Since the role of housekeeping in hotels falls to your housekeeping staff, you must make sure they are prepared to do their jobs … Continue reading 8 Hotel Housekeeping Tips and Tricks to Make Sure Your Staff Is Prepared

handicap wheelchair ramp sign

How to Ensure Your Hotel Room Is Handicapped Accessible

In the U.S., Title III of the Americans with Disabilities Act (ADA) states that hotels, inns, and other places of lodging must make their facilities handicapped accessible. Not only does the physical location need to be accessible, communications and the hotel website also need to be accessible. Offering handicapped-accessible hotel rooms is a must so that you can accommodate any and all guests. Quality customer … Continue reading How to Ensure Your Hotel Room Is Handicapped Accessible

common hotel bugs

Bugs to Watch Out For in Hotels

Even the best hotel maintenance and top-notch housekeeping supplies can’t keep bugs out of hotel rooms. Bugs are pesky because they are small and can easily hide, which makes getting rid of them that much harder. From local motels to 5-star resorts, chances are you’ll come across a creepy crawly at least once. If you’re heading out on vacation or taking a weekend trip to … Continue reading Bugs to Watch Out For in Hotels

Dangers of Cigarette Smoke in a Room

Except for a handful of properties, many hotels in America are turning toward a smoke-free property, largely for health and safety reasons, but also because smoke can be incredibly destructive to property and furnishings.   While it’s easy enough to keep smokers confined to designated rooms, the smoke itself is harder to contain. While hotel smoke detectors protect guests, smoking in a room can cause … Continue reading Dangers of Cigarette Smoke in a Room