hotel luggage cart

Why It’s in Your Best Interest to Accommodate and Assist Your Guests

There’s no better way to start off your guests’ stay than by helping them the second they walk through your door. Most guests bring plenty of bags and suitcases with them and, for some, it’s a struggle to carry everything at once. Since the success of your hotel relies on your ability to be hospitable, you’ll want to make it a goal to help all … Continue reading Why It’s in Your Best Interest to Accommodate and Assist Your Guests

handicap wheelchair ramp sign

How to Ensure Your Hotel Room Is Handicapped Accessible

In the U.S., Title III of the Americans with Disabilities Act (ADA) states that hotels, inns, and other places of lodging must make their facilities handicapped accessible. Not only does the physical location need to be accessible, communications and the hotel website also need to be accessible. Offering handicapped-accessible hotel rooms is a must so that you can accommodate any and all guests. Quality customer … Continue reading How to Ensure Your Hotel Room Is Handicapped Accessible

common hotel bugs

Bugs to Watch Out For in Hotels

Even the best hotel maintenance and top-notch housekeeping supplies can’t keep bugs out of hotel rooms. Bugs are pesky because they are small and can easily hide, which makes getting rid of them that much harder. From local motels to 5-star resorts, chances are you’ll come across a creepy crawly at least once. If you’re heading out on vacation or taking a weekend trip to … Continue reading Bugs to Watch Out For in Hotels

Dangers of Cigarette Smoke in a Room

Except for a handful of properties, many hotels in America are turning toward a smoke-free property, largely for health and safety reasons, but also because smoke can be incredibly destructive to property and furnishings.   While it’s easy enough to keep smokers confined to designated rooms, the smoke itself is harder to contain. While hotel smoke detectors protect guests, smoking in a room can cause … Continue reading Dangers of Cigarette Smoke in a Room

continental breakfast

The Best Continental Breakfast for Your Guests

Many hotel chains offer a continental breakfast free of charge to all guests. The light fare often consists of coffee and bagels, although some locations go above and beyond by providing a full meal. They put on a significant continental breakfast display each day to entice guests to book an extended stay.   How Continental Got Its Start Residents in the countries of continental Europe … Continue reading The Best Continental Breakfast for Your Guests

man looks out hotel window

The Future of the Hotel Industry

With the rise of new rooming apps like Airbnb, the traditional hotel experience, as we have all come to know and experience and see in countless films and television shows, has been forced to change. With more and more people eschewing the classic model of the hotel, it can seem like the industry is slowly dying on life support. However, the traditional hotels of the … Continue reading The Future of the Hotel Industry